You will learn proven methods to ensure good communications (verbal & listening), the value of "actively listening" and how to motivate employees by doing this, effective email communications (listening to written words) and how to assess your own communication skills and those of others. A self-assessment along with a communication survey will help you understand your own skill level. Active-listening exercises and role-plays with video examples will help you discover the importance of listening.
Pre-registration is required. Call: 814-362-5078 or Email: firstname.lastname@example.org.
$179 per person; register 5 people and the 6th person comes for free!