Principles of Mediation for Workplace Conflict (UPB - 4.26.18)


Learn how you can apply the fundamentals of mediation to conflicts that occur in most workplaces. We'll review the process of mediation and various ideas, tools and techniques that allow for successful conflict management. We'll also discuss how to address difficult people and cultural differences in the context of workplace disputes. We’ll address conflict type, perception and meaning differences, background and starting-point considerations, and short-term and long-term solutions/processes mediation examples.

Thursday, 26 April 2018 -
9:00am to 12:00pm
5 Water Street
Coudersport, PA 16915
United States